Helping you to focus on
the organizational incidents
Deep dive into end-to-end incident management via a single system
Incidents (major or minor) occur in every organization which can cause significant risk(s) that damage(s) the reputation of the company, possibly leading to financial losses. Usually these incidents are reported manually, which makes it cumbersome to track, investigate and course correct. Lack of a centralized hub to report, submit proof, investigate, track, close incidents & generate reports that help an organization understand reasons behind such mishaps & devise corrective action(s) to combat the loss has become the need of the hour!
The solution people have got it all
Customizable Incident Categories & Templates
Incidents comes in various forms and severities. Each incident needs a different manner of assessment and investigation. With IncidenTrack+, your organization’s reporting possibilities are endless. It is easy to report any kind of incident, classify it in the right category and get a customized investigation workflow created for each type of incident to guide the end-users to the appropriate destination. Each specific route has a different assessment and closure cycle.
Reporting is far cheaper than the cost of
a major incident.
Learn the right lessons
An Incident is also an opportunity to learn, a chance to uncover vulnerabilities in your system. IncidenTrack+ serves as a third eye for the Management, which helps them to be aware of grass root incidents as well as have a ready analysis to pin-point areas of maximum incidents and its occurrence over the years! The system provides an opportunity to mitigate repeat incidents and provides insights into how they can be tackled in a better way next time. The application is enabled with an extensive reporting feature and data-driven dashboards empowering the management
to take corrective decisions for the future.
Learn from incidents and adopt additional
safeguards where warranted!
Alpha Plus believes in assisting you with everything you to need to streamline the incident reporting and investigation process of your organization. But there’s more to the story. Take a look at what else you can do with Alpha Plus Suite of Products.